Insomniac welcomes all, and we strive to make our environment accessible to our guests with disabilities. During the festival, the venue will feature accessible parking, restrooms and other amenities, as well as designated areas for wheelchair users and their companions.

Parking

ADA parking will be provided near the box office on South Arrowhead Ave.

Entrance

An accessible entrance will be located near the ADA parking. Look for the Access Center, where you can check in and receive your wristband for all accessible viewing platforms.

Access Center

All accessibility-related inquiries can be answered at our Access Center, which will be located inside the venue. Additionally, this is the location for recharging wheelchair batteries and/or the other assistive technology requiring electrical recharging, as well as storing equipment.

Venue Terrain

This event takes place in a parking lot; the grounds are completely flat.

Service Animals

Service animals are the only animals allowed onto the festival grounds. Emotional support animals do not qualify as service animals.

Viewing Platforms

Beyond Wonderland provides an accessible viewing area for each stage. To gain access, please check in and pick up your wristband at the Access Center.

Amenities

All public restroom areas, ATMs and concession stands are accessible to our patrons with disabilities. Please see your festival map for locations, or contact the nearest staff member for assistance.

Effective Communication Requests

To request audio describers for any performance, please contact us. Requests must be made no later than 14 days before the event to allow for sufficient processing time. To request ASL interpretation for any performance, as well as closed captioning, braille/large font print, guided tours, and/or other forms of effective communication, please contact us. Requests must be made no later than 30 days before the event to allow for sufficient processing time.

Contact

If you have any questions, suggestions, or comments about accessibility at this or other Insomniac events, please contact us. We are committed to continually improving the festival experience for our Headliners with disabilities.

Medical

First aid locations are offered throughout the venue. Please refer to your festival map, or contact the nearest staff member. Festival event staff have been trained in proper emergency preparedness.

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